Online:

Visit ABE.Illinois.gov and select “Manage My Case” (MMC). You can log in if you have an account, or you can create an account. If redetermination is due, redetermination questions will appear in MMC.

By Phone:

Call the DHS Call Center (800) 843-6154/ (866) 324-5553 TTY. Staff are available 8:30 a.m. - 5 p.m., Monday through Friday, except State holidays.

By Mail:

Return the Renewal Notice by mail to: Central Scanning Office (not local office). Return envelope is included in mailing.

• DHS/HFS
  PO Box 19138
  Springfield, IL 62763

By Fax:

Fax your application to (844) 736-3563.